Joe Patrnchak is head of Green Summit Partners, a consulting practice dedicated to helping organizations bring out the best in their people.
Prior to establishing Green Summit, Joe served as Chief Human Resources Officer at Cleveland Clinic. Tasked with making the Clinic a great place to work and grow, building a highly engaged workforce, and modernizing the HR function, he:
Led development of a “we are all caregivers” culture—with innovative serving leadership, employee wellness, and recognition programs—that drove engagement to world class levels (as measured by Gallup), and contributed to a dramatically improved patient experience (as measured by Federal “HCHAPS” results).
Implemented a new “people strategy” that transformed the Clinic into an employer of choice—recognized by numerous local, regional, and national awards.
Directed deployment of HR best practices and a 21st century delivery platform greatly improved HR services.
Before joining Cleveland Clinic in 2007, Joe served as Chief HR Officer and Senior Vice President at Blue Cross Blue Shield of Massachusetts. At BCBSMA, he played a key role in reenergizing this mature organization through new strategic planning, performance management, and leadership development processes, and through innovative work-life, career development, and employee health programs that improved engagement to benchmark levels.
Previously, Joe served as Vice President of Human Resources for HP/Compaq/Digital, including leading HR for the $4.5B Global Customer Services Division, which was cited for five years by IDC, Gartner, and Forrester as the technology industry’s #1 or #2 service business.
Joe holds an MS in Human Resources Management and Organizational Development from American University; he is also a graduate of the Advanced Executive Program at Northwestern University’s Kellogg School, and the International Management Program at INSEAD, Fontainebleau France. He holds a BA in Sociology from Northwestern, where he (along with his twin brother Carl) was defensive co-captain of the football team and a member of the All Big Ten Academic Team.
Joe is active in a number of community service organizations and religious ministries, including serving as a Board Member of the Robert Greenleaf Center for Servant Leadership; Cleveland Inner City Tennis Clinics; Tenacity, Inc.; and the Oblates of the Virgin Mary. A co-Founder of the Healthcare Human Resources Forum, and a frequent conference speaker, he is the author of The Engaged Enterprise: A Field Guide for the Servant-Leader, also Exercises for Management Reflection: The Servant-Leader Workbook, as well as journal articles on organizational change, employee engagement, and servant leadership.
Joe divides his time between his Boston home and Vermont log cabin. He is an avid skier, tennis player,
and fly fisherman.