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I recall my first big leadership role and, like many, I had very little understanding of the organization I was asked to lead. I was only aware of how I wanted to live my leadership life – my [...]

As the second plane flew into the World Trade Center, it was obvious to the members of the New York City Fire Department that the organization was overstrained from the onset. A single incident [...]

What an unassuming symbol! We know what it means but have we ever given it any thought? Our colloquial use of the word dash represents the richness that is created when we use a hyphen in [...]

The story lines are unavoidable.  Communities facing housing shortages, increasing rents and lack of affordable housing report the growing presence of people experiencing homelessness.  It is no [...]

To my surprise people ask me to guest lecture on the philosophy of servant leadership and the audiences that I speak to are always receptive. Personally, the last thing I would want to do is [...]

On a day when love is held up as that sacred bond that forges one to another, let’s examine the meaning of the word according to Robert Greenleaf. “Love is an undefinable term, and its [...]

One of the critical services of the leader is to move people from fear of feedback to anticipation of coaching, Most of us have experienced “constructive” criticism that came across as negative, [...]

Our family recently had a wonderful opportunity to travel around England. During that memorable vacation, we rented a car to see the beautiful villages that compose the Cotswalds region. The [...]